Privacy policy.
I respect your privacy. I only use your data to ship your orders, create your invoices, and send you the updates you specifically asked for (like the Print Schedule). I never sell your details to third parties, and your artwork files are stored securely.
1. Information We Collect To fulfil your order and provide our services, we collect certain information, including:
Your Name and Delivery Address.
Your Email Address and Phone Number.
Your Artwork Files (for printing purposes only).
Payment details (processed securely via our banking/payment provider; we do not hold card numbers directly).
2. How We Use Your Information
To Fulfil Orders: We use your address to ship your goods via our courier partners (e.g., Royal Mail/DPD).
To Communicate: We use your email to send invoices, proofs, and shipping updates.
Marketing: If you have opted in (e.g., by ticking "Join Waitlist"), we will send you newsletters regarding print schedules and new product launches. You can unsubscribe at any time.
3. Sharing Information We do not sell or trade your data. We only share necessary data with trusted third parties to run the business:
Shipping Couriers: To deliver your parcel.
Payment Processors: To handle the transaction securely.
Legal Requirements: If required by UK law.
4. Your Artwork Files Your high-resolution artwork files are stored securely on our internal systems for the purpose of printing your order. We may keep these on file to make re-ordering easier for you in the future. If you wish for us to delete your files after production, please just ask.
5. Your Rights Under GDPR, you have the right to access, correct, or delete the personal information we hold about you. Contact lisa.oh.arts@gmail.com for any data requests.
6. Changes We may update this policy occasionally to reflect changes in our practices. The latest version will always be posted here.
Last Updated: December 2025